ACN 003 316 121
The Alto Group is committed to respecting and protecting your privacy. We have structured our Web site so that, in general, you can visit the Alto Group on the Web without identifying yourself or revealing any personal information. The Alto Group is committed to abiding by the Australian Privacy Principles in relation to personal information that we collect and record
Once you choose to provide us personal information (any information by which you can be identified), you can be assured that it will only be used to support your contact/client relationship with the Alto Group.
This statement regarding the privacy of the personally identifiable information you provide online covers the following five areas:
- Accuracy & Access
What we collect
On some Alto Group web sites, you can subscribe to different events and seminars, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and some preference information.
In order to tailor our communications to you and improve our products and services, we may also ask you to provide us with information regarding your professional interests, demographics and more detailed contact preferences.
How we use personal information
The Alto Group uses your information to better understand your needs and provide you with better service, whether as a visitor of the firm, contact or customer.
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact.
Who we share it with
The Alto Group will not use or share the personal information provided to us online in ways unrelated to those described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests.
Accuracy & Access
The Alto Group strives to keep our record of your personal information accurate.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personal information, return to the web page where you originally entered it and follow the instructions on that web page. To opt-out of Alto Group contact, provide your name, email and/or address and relevant information about subscriptions or registrations you may have with the Alto Group.
This opt-out will cancel all marketing and support communication and newsletters, including offline subscriptions. Certain areas of the Alto Group's Web sites may limit access to specific individuals through the use of passwords or other security measures.
Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the Alto Group site. The Alto Group has not reviewed all of these third party sites and does not control and is not responsible for any of them.
The Alto Group does not endorse or make any representations about third party sites, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.
The Alto Group is committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data.
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help us analyse Web traffic or let us know when you visit a particular site.
Cookies allow a Web application to respond to you as an individual. By gathering and remembering information about your preferences, the Web application can tailor its operation to your needs, likes and dislikes. For example, when you visit an electronic store, a cookie makes it easy to shop by allowing you to drop things into a shopping cart; the cart itself is not the cookie, the cookie is placed on your hard drive and keeps track of your cart versus others' in use at the same time.
The Alto Group uses traffic log cookies to identify which pages are being used and which ones aren't. This helps us aggregate and analyse data about Web page traffic and make improvements to the Alto Group web sites to better meet our visitor, contact and client needs. In this case, the Alto Group uses this information only for statistical analysis and then the data is removed from the system. That is the case for many of our support and information-sharing pages and forums. Denial of a traffic log cookie should not prevent you from using one of these sites.
A few the Alto Group web sites use temporary cookies as part of the customer web navigation experience, tracking unique IDs for that particular Web site session only.
Examples are newlsetter registration sites. This cookie, by itself, only tells us that a previous site visitor, contact or client has returned. If you deny the cookie, you can still use the site anonymously. At Alto Store, you will receive a persistent cookie. Users can browse some areas of the Alto Store with cookies turned off, but you can only browse the secure area of the site if you accept the cookie.
You may set your Web browser (Microsoft Internet Explorer, Netscape Navigator or Firefox) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contains cookies; those files are stored as part of your Internet browser.
Pennant Hills Toyota is part of the OneToyota network of Toyota organisations in Australia (each a OneToyota organisation), comprising:
- authorised Toyota dealers in Australia;
- Toyota Motor Corporation Australia Limited;
- Toyota Finance Australia Limited;
- Aioi Nissay Dowa Insurance Company Australia Pty Ltd trading as Toyota Insurance; and
- Toyota Western Australia (comprising Prestige Motors Pty Ltd as trustee for the Prestige Toyota Unit Trust and Eastpoint Pty Ltd).
Pennant Hills Toyota and other OneToyota organisations collect and share with each other customer and guest information, including data collected from Connected Services, to provide you an integrated OneToyota guest experience, such as allowing you to be known across the network regardless of which OneToyota organisation you deal with and to provide you with products, services, information and assistance, respond to your enquiries and help keep your information up to date. Your information may be disclosed to OneToyota network service providers in Australia and overseas for these purposes.
OneToyota organisations may send you marketing to inform you about products or services, special offers, promotions and events that may be of interest to you. These marketing communications may include joint promotions with promotion partners, and may be sent to you using any contact details provided by you, such as post, phone, email or SMS.
Your consent to receive marketing from a OneToyota organisation will be deemed to be ongoing if you do not opt out when you are offered the opportunity to do so, or unless and until you advise the relevant organisation otherwise.
You also agree to the Dealer sharing that information with other organisations in the OneToyota network* so that OneToyota can provide you an integrated guest experience across the network. Further, Pennant Hills Toyota and other OneToyota organisations may use the information in this form to send you marketing and information about Toyota products, services, special offers, promotions, surveys and events that may be of interest to you (unless and until you advise the relevant organisation otherwise, or opt out using means provided in each marketing communication). If you do not wish to receive these communications, please let the relevant organisation know. Entrants’ information may be disclosed to OneToyota service providers located within Australia and overseas for the purposes above.
* OneToyota comprises: authorised Toyota dealers, Toyota Motor Corporation Australia Limited, Toyota Finance Australia Limited, Aioi Nissay Dowa Insurance Company Australia Pty Ltd trading as Toyota Insurance, and Toyota Western Australia (comprising Prestige Motors Pty Ltd as trustee for the Prestige Toyota Unit Trust and Eastpoint Pty Ltd)